Meet Ziva
Ziva is the AI voice receptionist that answers calls, qualifies leads, books appointments, and handles follow-up conversations—so your team never misses an opportunity.
Talk to Ziva live on the home page, or request a demo for your business.
What Ziva handles
Core coverage for the phone tasks that slow teams down and lose leads.
Inbound call answering
Answers live, 24/7—no voicemail roulette.
Lead capture & qualification
Takes name, need, urgency, and contact—then routes or books.
Appointment requests
Checks availability and confirms slots—no back-and-forth.
Common customer questions
Hours, services, location, pricing—trained on your exact answers.
After-hours & overflow
Handles surges, evenings, and weekends without adding staff.
Routing & escalation
‘Speak to someone now’ instantly transfers to your team.
How it works
Ziva is not plug-and-play generic AI. We configure her specifically for your business in three steps.
- 1
Scope your calls
We map your call types, FAQs, intake fields, and escalation rules—nothing is guessed.
- 2
Train the voice
We build your script, voice style, tone, and guardrails. Then test with real scenarios.
- 3
Go live + tune
Launch with monitoring. Monthly adjustments keep accuracy up as your business evolves.
Built for real businesses
These are not aspirational features. They are what Ziva does in production for ZFire Media clients right now.
Conversational voice
Natural, warm tone—not robotic prompts. Callers describe her as friendly and efficient.
Custom scripts per industry
Built for HVAC, dental, roofing, med spa, chiropractic, trades, and professional offices. We load your language, not ours.
Structured intake
Qualifies callers in real time, captures the details your team actually needs—name, need, timeline, and next step.
Calendar integration
Checks open slots and books directly into your schedule—synced with whatever you already use.
Missed-call text back
When overflow or after-hours kicks in, callers get a proactive text with a next step—not silence.
Follow-up messaging
Sends confirmation texts, reminders, and follow-ups so leads stay warm without manual work.
Clear guardrails
No medical diagnosis, no legal advice, no DIY troubleshooting. Escalates anything sensitive to your humans.
Works on your site, too
Talk to Ziva live at zfiremedia.com—get a feel for the voice before a single install.
Industries Ziva serves
Configured for the call-heavy, relationship-driven businesses where phone responsiveness is revenue.
See industry-specific workflows in the ZFire blog.
Talk to Ziva
Experience the voice on the homepage, or schedule a personalized demo to see how Ziva would handle your callers.