Your AI front desk for calls, questions, intake, and follow-up
Talk to Ziva live—see how your front desk could handle real callers, questions, and follow-up.
For quality, accuracy, support, and follow-up, calls and voice interactions may be recorded and transcribed.
About ZFire Media
ZFire Media builds practical AI front desk systems for businesses that still rely on the phone.
We created ZFire Front Desk for owners and teams who miss opportunities when calls go unanswered, staff get interrupted all day, or routine customer questions start eating up time that should be spent serving people.
This is not AI for the sake of AI. It is a business tool designed to help you respond faster, stay more available, and run a smoother front desk experience without adding more chaos to your day.
A missed call can mean a lost job. A delayed callback can mean a missed appointment. A front desk that is constantly interrupted can slow down everything else. ZFire Front Desk was built to help solve that problem with a system that feels responsive, clear, and useful from the first interaction.
What ZFire Front Desk can handle
Every setup is tailored, but most clients start with a practical mix of call coverage, intake, FAQs, and follow-up.
- Inbound call answering
- Lead capture and qualification
- Appointment requests and intake
- Common customer questions
- After-hours and overflow handling
- Routing and escalation
- Missed-call text back
- Follow-up texts and confirmations
- Selected sales conversations
- Selected customer support workflows
Capabilities depend on your setup. Core plans focus on call handling, intake, common questions, and selected messaging workflows. More advanced sales, support, and follow-up automation can be added as needed.
Built for busy service businesses
ZFire Front Desk is designed for owners and teams who are busy doing the work, not sitting around waiting for the phone to ring.
Trades & home services
Plumbing, HVAC, electrical, roofing. Stop losing jobs while you're on a ladder, under a sink, or driving between calls. Ziva can capture leads, answer common questions, route urgent jobs, and support follow-up.
Healthcare & wellness
Chiropractors, dentists, clinics, wellness practices. Ziva can handle new-patient intake, appointment requests, reschedules, common office questions, and after-hours calls—without giving medical advice.
Professional services
Law, accounting, agencies, consultants. Clean intake, accurate routing, common-question handling, and follow-up support so your team can stay focused on client work.
What teams usually want fixed
- Recover missed leads after hours
- Cut front-desk interruptions
- Handle overflow without adding staff
- Improve intake consistency
- Respond faster to common customer questions
- Add follow-up without more admin burden