Pricing

ZFire Media offers two products: ZFire Contact (website conversation intake) and ZFire Front Desk (phone coverage with Ziva). Pick the fit for how customers reach you—or use both.

ZFire Contact

Replace your contact form with a voice conversation. Visitors ask questions, leave details, and get a clear next step—without filling out a form.

ZFire Front Desk

AI phone coverage with Ziva—inbound calls, intake, FAQs, and follow-up for service businesses. Set up around your call flow, not a generic template.

What Front Desk setup covers

The setup is where we learn how your business needs calls, questions, intake, and follow-up handled.

That may include things like:

• your business type and service model
• common caller questions
• what information should be collected
• callback and intake preferences
• scheduling-related flow, if relevant
• routing or transfer behavior, when part of the setup
• the overall front desk experience you want customers to have

What the Front Desk monthly service is for

The monthly service covers your ongoing ZFire Front Desk service after setup—maintaining the live assistant and supporting the configured workflow for your business.

Front Desk refund policy

ZFire Front Desk includes a 60-day money-back guarantee on monthly service fees.

The setup fee is non-refundable because setup work begins as part of onboarding and configuration.

What happens next

Start with a conversation—Contact agent for website intake, or Ziva for phone Front Desk. We confirm fit, scope, and pricing before you commit.