Pricing

ZFire Front Desk is set up around your business, your call flow, and how you want customer conversations handled.

Because of that, the process starts with a setup conversation, not a generic self-serve checkout.

Current Offer

What the setup covers

The setup is where we learn how your business needs calls, questions, intake, and follow-up handled.

That may include things like:

• your business type and service model
• common caller questions
• what information should be collected
• callback and intake preferences
• scheduling-related flow, if relevant
• routing or transfer behavior, when part of the setup
• the overall front desk experience you want customers to have

This is what helps make ZFire Front Desk useful in the real world, not generic.

What the monthly service is for

The monthly service covers your ongoing ZFire Front Desk service after setup.

That includes maintaining the live assistant experience and supporting the configured front desk workflow for your business.

Exact behavior depends on how your business is set up and what types of conversations you want handled.

Why pricing is structured this way

ZFire Front Desk is not a one-click template.

There is real setup work involved in shaping the assistant around your business, your callers, and the way you want conversations handled. The setup fee covers that initial configuration work, and the monthly fee supports the ongoing service.

Refund policy

ZFire Front Desk includes a 60-day money-back guarantee on monthly service fees.

The setup fee is non-refundable because setup work begins as part of onboarding and configuration.

What happens next

If you want to explore fit, the next step is a setup specialist callback.

That conversation is used to confirm:

• what kind of business you run
• how you want calls handled
• what information needs to be captured
• whether ZFire Front Desk is the right fit for your workflow

During normal business hours, Pacific Time, a setup specialist can usually follow up within about an hour, or as early as possible the next business day.