by Jerry | Oct 20, 2023 | News
AI avatars are set to revolutionize customer service interactions, offering personalized conversations and generating original responses. These avatars, integrated with generative AI, will be able to assist with various tasks such as shopping, banking, and travel...
by Jerry | Oct 20, 2023 | News
Are you ready to experience a whole new level of shopping at Costco? Well, get ready because Costco is now leveraging the power of AI to enhance your customer experience and improve inventory management. With AI, Costco can analyze your individual shopping habits and...
by Jerry | Oct 20, 2023 | News
In the world of contact centers, a revolutionary technology known as Generative AI is making its mark. With its voice generation and advanced analytics capabilities, Generative AI is transforming the way contact centers operate. From providing round-the-clock customer...
by Jerry | Oct 20, 2023 | News
In “The Potential Benefits and Drawbacks of Using AI in Business Operations,” we explore the advantages and challenges of incorporating artificial intelligence into various aspects of a company’s operations. AI has the potential to revolutionize...
by Jerry | Oct 20, 2023 | News
Customer service is evolving with the integration of generative AI, promising to change the way businesses handle customer interactions and gather insights. While live agents remain important, AI technology has advanced to understand the subtleties and context of...
by Jerry | Oct 14, 2023 | News
“Crafting a Customer Service Game Plan With Generative AI” explores how generative artificial intelligence is revolutionizing customer service in the retail industry. By harnessing the powers of generative AI, retailers can automate processes, personalize...