AI Avatars: Transforming Customer Service Interaction

AI Avatars: Transforming Customer Service Interaction

AI avatars are set to revolutionize customer service interactions, offering personalized conversations and generating original responses. These avatars, integrated with generative AI, will be able to assist with various tasks such as shopping, banking, and travel...
Generative AI in Customer Service: A Balanced Blueprint

Generative AI in Customer Service: A Balanced Blueprint

Customer service is evolving with the integration of generative AI, promising to change the way businesses handle customer interactions and gather insights. While live agents remain important, AI technology has advanced to understand the subtleties and context of...